ISM Technician

Ingredient Supply Maintenance (ISM) Technician is responsible for successfully executing work orders, tasks, trouble calls and projects as directed by ISM Team Leader in the Rice Plant, Soup Line, Soy Line and Ingredient Manufacturing areas. The ISM Technician is also responsible for successfully supporting and pursuing process and training that have been designed to develop his/her growth opportunities and for ensuring at all times a safe and secure work environment operates in compliance with SOPs, GNPs and safety policy.
Essential Duties & Responsibilities:
Carries out a variety of electronic, electrical, mechanical, electro-mechanical, related activities as a ISM team member.
Makes clear assessment of equipment trouble calls in terms of problem statement and takes appropriate next steps.
Ensures that all work has been tested and is ready and proven for production when required.
Understands at all times current daily business objective, completes documentation as required and actively participates in information transfer at shift meetings
Respond to problem calls, understand problem statement, involve appropriate resources to resolve problem in an expedient matter.
Perform preventative, predictive, and diagnostic maintenance on processing equipment both scheduled and unscheduled.
Participate in developing and documenting maintenance plans for equipment as assigned. For example, determining work description, parts and tools required to complete plans, and how often maintenance is necessary to maintain a particular piece of equipment.
Resolve machine problems with effective troubleshooting
Accurate and thorough documentation of all work performed using maintenance tracking system (CMMS) and/or technical reports (e.g. log books and work orders).
Support activities as an active team member by the creation, participation, and/or development of improvements to eliminate waste by participating in meetings to discuss current projects and losses and, as a team, determining what improvements are needed to eliminate waste and what direction should be taken.
Train other CNP employees such as operators and other technicians in (AM) Autonomous Maintenance practices as required.
Research and procurement of new materials, parts and supplies to improve equipment and resolve ongoing issues. Items such as writing work orders, contacting vendors, working with MRO department, and installing parts on the machine.
Willingness to take ownership and seek resolution of hard to solve on going problems.
Performs other duties as assigned.
Leadership Responsibilities (Management & Team Leaders Only): N/A
Standards, licenses, registration and Certifications:
Forklift Certification may be required
Essential Skills and Abilities:
To perform this job successfully, an individual must be able to perform each of the essential skills and abilities satisfactorily. The requirements listed below are representative of the skills and/or abilities required.
Teamwork and Professionalism team spirited, exhibits objectivity and openness to others views; gives and welcomes feedback; able to build morale and group commitments to goals and objectives; supports everyones efforts to succeed. Approaches others in a tactful and professional manner; reacts well under pressures; treats others with respect and consideration regardless of their status or position; reacts with sensitivity toward emotional topics and issues; behaviours support CNP core values (per Employee Handbook).
Oral and Written Communication speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings. Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
Diversity and Ethics shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Attendance/Dependability is consistently at work and on time as scheduled; demonstrates good use of discretionary time; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for actions; keeps commitments; completes tasks on time.
Interpersonal Skills open and honest, focuses on solving conflicts, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to the ideas of others. Treats people fairly; works well in group problem solving situations; develops/champions new ideas; asks for and offers help when needed.
Education and/or Experience:
High school diploma with at least 5-7 years of maintenance experience in liquid food processing
Computerized Service Maintenance Management Software (CSMM) knowledge in an Industrial application.
Training in electrical, electronics, and mechanical maintenance repair.
Training in liquid food processing process
Extensive working knowledge of hydraulics, pneumatics, and mechanical mechanisms.
Experience with servo-motor driven system, AC & DC electricity and/or drives.
Experience in machine change over/conversion and precision machine set-up
Analog and digital circuitry.
Understanding of PLC programs as related to equipment troubleshooting.
WCM experience is added value.
Knowledge of CMMS

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