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Customer service/dispatch

Are you customer service driven? Are you flexible with your schedule? Are you looking for growth within a brand new site? If you answered YES to ALL those questions, WE ARE LOOKING FOR YOU!
We are currently accepting resumes for our warehouse dispatch position. The right candidate will be customer service driven, have the ability to multi task, and have a flexible schedule.
PAY RATE: $13/hr
SCHEDULE: 12:30PM - 9:00PM (WED-THUR OFF)
Please note this position requires working weekends.
JOB DUTIES may include but not limited to:
- Greet all drivers and (all customers) in a professional and courteous manner.
- Update customer computer screens for driver activity, customer changes, etc.
- Answer incoming calls in a courteous and timely manner
- Supply necessary resources to ensure all loads are adequately covered
- Assist customers via phone OR email to resolve any issues
- Monitor timely driver check in
- Adhere to company policies, procedures and safety regulations
- Other clerical duties as assigned.
Responsibilities:
JOB DUTIES may include but not limited to:
- Greet all drivers and (all customers) in a professional and courteous manner.
- Update customer computer screens for driver activity, customer changes, etc.
- Answer incoming calls in a courteous and timely manner
- Supply necessary resources to ensure all loads are adequately covered
- Assist customers via phone OR email to resolve any issues
- Monitor timely driver check in
- Adhere to company policies, procedures and safety regulations
- Other clerical duties as assigned.
Working hours: 12:30 PM - 9:00 PM
Skills:
QUALIFICATIONS:
- Experience in transportation industry or related field, dispatching experience
- RF System Experience preferred but not required
- Able to maintain a calm demeanor while dealing with customers on the phone
- Minimum of two years successful general clerical experience with high people interaction
- Spanish a plus but successful candidate need not be bilateral
- Must be flexible to work weekends
- Ability to provide 2 professional references
- Ability to provide proof of eligibility to work in the US
- Ability to pass a Criminal Background check and Drug Screen
EDUCATION:
- High School diploma, GED or trade school equivalent
- Excellent verbal and written communication skills.
- Ability to read and understand materials commonly used in job function
The right candidates will be highly motivated, high energy, and be able to learn quickly and thrive in a fast-paced environment.
Apply now and submit your up-to date resume!
All candidates are eligible for benefits including but not limited to: Medical, Dental, Vision, 401K
Education:
High School
Experience:
Experienced
Qualifications:
QUALIFICATIONS:
- Experience in transportation industry or related field, dispatching experience
- RF System Experience preferred but not required
- Able to maintain a calm demeanor while dealing with customers on the phone
- Minimum of two years successful general clerical experience with high people interaction
- Spanish a plus but successful candidate need not be bilateral
- Must be flexible to work weekends
- Ability to provide 2 professional references
- Ability to provide proof of eligibility to work in the US
- Ability to pass a Criminal Background check and Drug Screen
MUST BE ABLE TO WORK 12:30 PM-9 PM Friday-Tuesday
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


Company Description:

Randstad is a $22.5 billion global provider of HR services and the second largest staffing organization in the world. From temporary staffing to permanent placement to in-house, professionals, search & selection, and HR Solutions, Randstad holds top positions around the world and has approximately 31,100 corporate employees working from its nearly 4,700 branches and in-house locations in 40 countries.


We are a company built on a deep network of expertise that crosses industries and geographies. We recognize that talent comes in different forms, that every business has its unique challenges and opportunities. And our recruiting experts are skilled at marrying talent and business‚€”identifying the ideal professionals for an organization's culture and its teams, its needs and its goals.


Salary: $13 per hour + none




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